We’ve got it all.
The agenda is specially curated to bring out the most pressing topics from the industry.
08:00 - 09:00
REGISTRATION & COFFEE
09:00 – 09:10
INAUGURATION CEREMONY
09:10 – 09:30
OPENING REMARKS
09:30 – 09:50
Generative AI for Financial Services
Financial Services companies continue to leverage traditional applications of AI/ML in areas like customer onboarding, credit decisioning, and next-best-action recommendations, while also seeking new ways to apply Generative AI across the value chain.
Generative AI creates opportunities to enhance the capabilities of traditional AI/ML, such as for call center intelligence, fraud prevention, and document processing, but also in entirely new areas, like hyper-personalized customer messaging, Generative AI-powered chatbots, and code development.
With AWS Generative AI services, FSI customers can both enhance existing AI/ML use cases and experiment to transform their enterprise in ways never before possible.
09:50 - 10:30
Panel Discussion
The Evolution of Banking: Embracing Cloud Technology
- How have banks started embracing cloud technologies? Has enough uptake happened?
- What is the true definition of SaaS and Are the banks ready to consume Core Banking Technologies as a SaaS model?
- What are economic values of “as-a-service” that banks can accrue and what are the pitfalls?
- Are there data residency issues in consumption? What are the hurdles in the moving towards a SaaS model
- How does the new “as-a-service” model change the role of a CTO in an organization?
10:30 – 11:00
NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE
11:00 - 11:20
Compounding Transformation: Continuous Transformation of the Heart, Mind and Engine of Banking
- The future of banking under ever accelerating pace of change
- Winning with customer relevance
- Innovating with the fly-wheel of digital, data and talent
11:20 - 11:40
Fintech in Vietnam: Opportunities & Challenges
11:40 – 12:10
Panel Discussion
Biometrics Unleashed: Transforming Banking in the Digital Age
- How do financial institutions ensure the ethical and secure use of biometric data in the era of digital banking?
- How might the continuous evolution of biometrics impact the future of digital banking, and what innovations can we anticipate in the coming years? Eg Multimodal & Use Cases
- How does Generative AI impact remote identity verification?
12:10 – 12:30
Revolutionizing Banking: The power of Generative AI
- Exploring the impact of AI and Generative AI across the global economy and various spheres of existence
- Delving into how Generative AI could transform the banking sector, yielding remarkable advantages
- Assessing the preparedness of practical applications for the Generative AI competition, both globally and specifically in Vietnam
12:30 – 12:40
Impactful Core Banking Transformation for the Digital Age
- Forging the Banks of Tomorrow and essential key digital experiences
- Enabling AI, Digital, Payments and Cloud as a result of core banking innovation
12:40 – 13:40
LUNCH BREAK
13:40 – 14:10
Panel Discussion
Banking Horizons : Navigating the Present, Envisioning Banking 5.0, and Crafting a Future-Ready Roadmap
- Analyze Vietnam’s banking landscape, including strengths, challenges, technology, customer behavior, and regulatory influences
- Examine Banking 5.0’s transformative influence on the industry and the pivotal role of emerging technologies like AI, digital assets, and open banking in shaping future financial services
- Evaluate Vietnamese banks’ alignment with Banking 5.0, strategize successful adaptation, address immediate challenges to enhance competitiveness, and explore opportunities in embedded finance, neo/digital banking, border-free banking, and BAAS & FAAS platforms
14:10 - 14:30
Digital Transformation: Reshaping Future of Consumer Finance to Enable Innovation and Adaptability for New-Age Customers
- Modernizing the Core Banking Platforms with strategic planning to enable and support the future ambitions of the bank
- What is the future of multi-channel banking, mobile Innovation & core system integration?
- What will the connected, customer-centric digital ecosystem of the future look like?
14:30 - 14:50
Real World Adoption of Web3 in Southeast Asia
14:50 – 15:00
CLOSING REMARKS
15:00 - 17:00
AFTER HOURS & VISIT TO EXHIBITOR LOUNGE
08:30 - 09:30
REGISTRATION & COFFEE
09:30 – 09:50
Financial Sector Transformation for enhancing financial inclusion in Vietnam
- MSMEs’ constrains for development
- status of access to finance by MSMEs
- solutions to improve access to finance
- what Vietnam should do further
09:50 - 10:10
Fireside Chat
MSME Banking: A Vital Pillar for Achieving Comprehensive Financial Inclusion
- Enhancing MSMEs’ contribution to job creation, income generation, and poverty alleviation within local communities
- Facilitating access to credit, savings, and other financial products tailored to the needs of MSMEs
- Fostering innovation in banking solutions to address the unique challenges faced by MSMEs, such as cash flow management and working capital needs
10:10 - 10:30
Digitalisation in Banking: Transformation to embrace technology, leverage data management and create a culture of client centricity for innovation and growth
- What are the key guiding principles for transformation and innovation to meet the changing needs of digital
savvy clients? - What role does leadership play in fostering a culture of agility, diversity and client centricity to navigate
through the digitalisation journey? - How to ensure the scalability and long-term viability/ sustainability of the organisation’s innovation and digitalisation?
10:30 - 11:10
Panel Discussion
Digital Banking Revolution: Navigating the New Wave of Digital Financial Services
- In what ways are banks adapting their services to cater to the expectations of the digital-savvy customer?
- What challenges do banks face in maintaining adaptability amid technological advancements?
- What will the connected, customer-centric digital ecosystem of the future look like?
11:10 - 11:40
NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE
11:40 - 12:00
KienLongBank's Cloud Adoption & IT Consumption "as-a-service"
12:00 - 12:20
Fireside Chat
Transforming Payments in Financial Services: Harnessing the Power of Gen AI
- How is Gen AI revolutionizing payment processes in the financial services industry?
- What role does Gen AI play in personalizing payment experiences for customers in financial services?
- What strategies can companies adopt to overcome resistance to adopting Gen AI in payment operations?
12:20 - 12:40
Embarking on an Analytics Journey in Financial Services: Navigating the Path to Data-driven Success
- What are the essential steps for initiating an analytics journey in financial services?
- What role do data governance and compliance play in the early stages of an analytics initiative in financial services?
- What are the potential benefits and ROI that financial institutions can expect from embarking on an analytics journey?
12:40 - 13:00
Beyond Branches: Expanding Retail Banking Reach and Reimagining Customer Interactions
- Creating retail banking modules that can provide a comprehensive view of customer, financial and business data to the retail bankers
- What are the key technologies reshaping the landscape of retail banking beyond traditional branches?
- Availing Integrated solutions for retail banking through enterprising Core-Banking systems (CBS)
13:00 - 13:20
Non life Insurance - Digital Transformation with 3P Model
- Digital transformation in Business level and Industry & Societal level
- Business Level: Product, Process, People
- Industry & Societal Level: Public, Private, Partnership
13:20 - 14:20
LUNCH BREAK & VISIT TO EXHIBITOR LOUNGE
*The above is a running agenda and is subject to change