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We’ve got it all.

The agenda is specially curated to bring out the most pressing topics from the industry.

08:00 - 09:00

REGISTRATION & COFFEE

09:00 – 09:10

INAUGURATION CEREMONY

09:10 – 09:30

OPENING REMARKS

09:30 – 09:50

Generative AI for Financial Services

Financial Services companies continue to leverage traditional applications of AI/ML in areas like customer onboarding, credit decisioning, and next-best-action recommendations, while also seeking new ways to apply Generative AI across the value chain.
Generative AI creates opportunities to enhance the capabilities of traditional AI/ML, such as for call center intelligence, fraud prevention, and document processing, but also in entirely new areas, like hyper-personalized customer messaging, Generative AI-powered chatbots, and code development.
With AWS Generative AI services, FSI customers can both enhance existing AI/ML use cases and experiment to transform their enterprise in ways never before possible.

09:50 - 10:30

Panel Discussion

The Evolution of Banking: Embracing Cloud Technology

  • How have banks started embracing cloud technologies? Has enough uptake happened?
  • What is the true definition of SaaS and Are the banks ready to consume Core Banking Technologies as a SaaS model?
  • What are economic values of “as-a-service” that banks can accrue and what are the pitfalls?
  • Are there data residency issues in consumption? What are the hurdles in the moving towards a SaaS model
  • How does the new “as-a-service” model change the role of a CTO in an organization?

10:30 – 11:00

NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE

11:00 - 11:20

Compounding Transformation: Continuous Transformation of the Heart, Mind and Engine of Banking

  • The future of banking under ever accelerating pace of change
  • Winning with customer relevance
  • Innovating with the fly-wheel of digital, data and talent

11:20 - 11:40

Fintech in Vietnam: Opportunities & Challenges

11:40 – 12:10

Panel Discussion

Biometrics Unleashed: Transforming Banking in the Digital Age

  • How do financial institutions ensure the ethical and secure use of biometric data in the era of digital banking?
  • How might the continuous evolution of biometrics impact the future of digital banking, and what innovations can we anticipate in the coming years? Eg Multimodal & Use Cases
  • How does Generative AI impact remote identity verification?

12:10 – 12:30

Revolutionizing Banking: The power of Generative AI

  • Exploring the impact of AI and Generative AI across the global economy and various spheres of existence
  • Delving into how Generative AI could transform the banking sector, yielding remarkable advantages
  • Assessing the preparedness of practical applications for the Generative AI competition, both globally and specifically in Vietnam

12:30 – 12:40

Impactful Core Banking Transformation for the Digital Age

  • Forging the Banks of Tomorrow and essential key digital experiences
  • Enabling AI, Digital, Payments and Cloud as a result of core banking innovation

12:40 – 13:40

LUNCH BREAK

13:40 – 14:10

Panel Discussion

Banking Horizons : Navigating the Present, Envisioning Banking 5.0, and Crafting a Future-Ready Roadmap

  • Analyze Vietnam’s banking landscape, including strengths, challenges, technology, customer behavior, and regulatory influences
  • Examine Banking 5.0’s transformative influence on the industry and the pivotal role of emerging technologies like AI, digital assets, and open banking in shaping future financial services
  • Evaluate Vietnamese banks’ alignment with Banking 5.0, strategize successful adaptation, address immediate challenges to enhance competitiveness, and explore opportunities in embedded finance, neo/digital banking, border-free banking, and BAAS & FAAS platforms

14:10 - 14:30

Digital Transformation: Reshaping Future of Consumer Finance to Enable Innovation and Adaptability for New-Age Customers

  • Modernizing the Core Banking Platforms with strategic planning to enable and support the future ambitions of the bank
  • What is the future of multi-channel banking, mobile Innovation & core system integration?
  • What will the connected, customer-centric digital ecosystem of the future look like?

14:30 - 14:50

Real World Adoption of Web3 in Southeast Asia

14:50 – 15:00

CLOSING REMARKS

15:00 - 17:00

AFTER HOURS & VISIT TO EXHIBITOR LOUNGE
Day-2

08:30 - 09:30

REGISTRATION & COFFEE

09:30 – 09:50

Financial Sector Transformation for enhancing financial inclusion in Vietnam

  • MSMEs’ constrains for development
  • ⁠status of access to finance by MSMEs
  • ⁠solutions to improve access to finance
  • ⁠what Vietnam should do further

09:50 - 10:10

Fireside Chat

MSME Banking: A Vital Pillar for Achieving Comprehensive Financial Inclusion

  • Enhancing MSMEs’ contribution to job creation, income generation, and poverty alleviation within local communities
  • Facilitating access to credit, savings, and other financial products tailored to the needs of MSMEs
  • Fostering innovation in banking solutions to address the unique challenges faced by MSMEs, such as cash flow management and working capital needs

10:10 - 10:30

Digitalisation in Banking: Transformation to embrace technology, leverage data management and create a culture of client centricity for innovation and growth

  • What are the key guiding principles for transformation and innovation to meet the changing needs of digital
    savvy clients?
  • What role does leadership play in fostering a culture of agility, diversity and client centricity to navigate
    through the digitalisation journey?
  • How to ensure the scalability and long-term viability/ sustainability of the organisation’s innovation and digitalisation?

10:30 - 11:10

Panel Discussion

Digital Banking Revolution: Navigating the New Wave of Digital Financial Services

  • In what ways are banks adapting their services to cater to the expectations of the digital-savvy customer?
  • What challenges do banks face in maintaining adaptability amid technological advancements?
  • What will the connected, customer-centric digital ecosystem of the future look like?

11:10 - 11:40

NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE

11:40 - 12:00

KienLongBank's Cloud Adoption & IT Consumption "as-a-service"

12:00 - 12:20

Fireside Chat

Transforming Payments in Financial Services: Harnessing the Power of Gen AI

  • How is Gen AI revolutionizing payment processes in the financial services industry?
  • What role does Gen AI play in personalizing payment experiences for customers in financial services?
  • What strategies can companies adopt to overcome resistance to adopting Gen AI in payment operations?

12:20 - 12:40

Embarking on an Analytics Journey in Financial Services: Navigating the Path to Data-driven Success

  • What are the essential steps for initiating an analytics journey in financial services?
  • What role do data governance and compliance play in the early stages of an analytics initiative in financial services?
  • What are the potential benefits and ROI that financial institutions can expect from embarking on an analytics journey?

12:40 - 13:00

Beyond Branches: Expanding Retail Banking Reach and Reimagining Customer Interactions

  • Creating retail banking modules that can provide a comprehensive view of customer, financial and business data to the retail bankers
  • What are the key technologies reshaping the landscape of retail banking beyond traditional branches?
  • Availing Integrated solutions for retail banking through enterprising Core-Banking systems (CBS)

13:00 - 13:20

Non life Insurance - Digital Transformation with 3P Model

  • Digital transformation in Business level and Industry & Societal level
  • Business Level: Product, Process, People
  • Industry & Societal Level: Public, Private, Partnership

13:20 - 14:20

LUNCH BREAK & VISIT TO EXHIBITOR LOUNGE

*The above is a running agenda and is subject to change