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We’ve got it all.

The agenda is specially curated to bring out the most pressing topics from the industry.

08:00 - 09:00

REGISTRATION & COFFEE

09:00 – 09:10

INAUGURATION CEREMONY

09:10 – 09:30

OPENING REMARKS

DR NGUYEN QUOC
HUNG

Vice Chairman & Secretary General

Vietnam Banks Association

09:30 – 09:50

Generative AI for Financial Services

Financial Services companies continue to leverage traditional applications of AI/ML in areas like customer onboarding, credit decisioning, and next-best-action recommendations, while also seeking new ways to apply Generative AI across the value chain.
Generative AI creates opportunities to enhance the capabilities of traditional AI/ML, such as for call center intelligence, fraud prevention, and document processing, but also in entirely new areas, like hyper-personalized customer messaging, Generative AI-powered chatbots, and code development.
With AWS Generative AI services, FSI customers can both enhance existing AI/ML use cases and experiment to transform their enterprise in ways never before possible.

Vu Tran

Vu Tran

Head of FSI

AWS Vietnam & Indochina

09:50 - 10:30

Panel Discussion

The Evolution of Banking: Embracing Cloud Technology

  • How have banks started embracing cloud technologies? Has enough uptake happened?
  • What is the true definition of SaaS and Are the banks ready to consume Core Banking Technologies as a SaaS model?
  • What are economic values of “as-a-service” that banks can accrue and what are the pitfalls?
  • Are there data residency issues in consumption? What are the hurdles in the moving towards a SaaS model
  • How does the new “as-a-service” model change the role of a CTO in an organization?
Moderator
Easwar Subramanian

Easwar Subramanian

Banking Solutions Director

Oracle

LAN ANH NGOC NGUYEN

LAN ANH NGOC NGUYEN

Chief Technology & Operations Officer

Standard Chartered Bank Vietnam

Olena Khlon

Olena Khlon

Chief Executive Officer

SHBFinance Vietnam

Xuan Truong Nguyen

Xuan Truong Nguyen

Head of IT Center

Kienlong Bank

Anh Vu Thai

Anh Vu Thai

Senior Director – IT Applications & Infrastructure

ABBANK

Tu Truong An Le

Tu Truong An Le

Head of IT

Toyota Finance

10:30 – 11:00

NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE

11:00 - 11:20

Compounding Transformation: Continuous Transformation of the Heart, Mind and Engine of Banking

  • The future of banking under ever accelerating pace of change
  • Winning with customer relevance
  • Innovating with the fly-wheel of digital, data and talent
PRANAV SETH

PRANAV SETH

Chief Digital Officer

Techcombank

11:20 - 11:40

Fintech in Vietnam: Opportunities & Challenges

Luc Can

Luc Can

Chief Economist

BIDV

11:40 – 12:10

Panel Discussion

Biometrics Unleashed: Transforming Banking in the Digital Age

  • How do financial institutions ensure the ethical and secure use of biometric data in the era of digital banking?
  • How might the continuous evolution of biometrics impact the future of digital banking, and what innovations can we anticipate in the coming years? Eg Multimodal & Use Cases
  • How does Generative AI impact remote identity verification?
Moderator
Ashley Pereira

Ashley Pereira

Solutions Consultant

iProov

CONG QUYNH LAN
TRAN

Deputy General Director & CIO

Vietnam Joint Stock Commercial Bank
for Industry and Trade

HOANG DUNG HA

HOANG DUNG HA

Chief Risk Officer

Vietnam International Bank

Hoang Ha

Hoang Ha

Senior Vice President, Data Privacy Officer

HSBC Vietnam

Long Pham

Long Pham

Director - AI & Big Data

MoMo

12:10 – 12:30

Revolutionizing Banking: The power of Generative AI

  • Exploring the impact of AI and Generative AI across the global economy and various spheres of existence
  • Delving into how Generative AI could transform the banking sector, yielding remarkable advantages
  • Assessing the preparedness of practical applications for the Generative AI competition, both globally and specifically in Vietnam
Dr Anh K Nguyen

Dr Anh K Nguyen

Chief Product Officer

VinBigdata

12:30 – 12:40

Impactful Core Banking Transformation for the Digital Age

  • Forging the Banks of Tomorrow and essential key digital experiences
  • Enabling AI, Digital, Payments and Cloud as a result of core banking innovation
RISHI SARIN

RISHI SARIN

Business Solutions Deputy Director Asia Pacific

TEMENOS AG

Waseem Yusaf

Waseem Yusaf

SVP ASEAN

Systems Limited

12:40 – 13:40

LUNCH BREAK

13:40 – 14:10

Panel Discussion

Banking Horizons : Navigating the Present, Envisioning Banking 5.0, and Crafting a Future-Ready Roadmap

  • Analyze Vietnam’s banking landscape, including strengths, challenges, technology, customer behavior, and regulatory influences
  • Examine Banking 5.0’s transformative influence on the industry and the pivotal role of emerging technologies like AI, digital assets, and open banking in shaping future financial services
  • Evaluate Vietnamese banks’ alignment with Banking 5.0, strategize successful adaptation, address immediate challenges to enhance competitiveness, and explore opportunities in embedded finance, neo/digital banking, border-free banking, and BAAS & FAAS platforms
Moderator
Niraj Sanghavi

Niraj Sanghavi

Founder & CEO

Coreium

ANH TUAN NGUYEN

ANH TUAN NGUYEN

CIO

Techcombank

NICOLE
NGUYEN

ASEAN Vice-Chair

Global Impact Fintech Forum

NHAN NGO TRONG

NHAN NGO TRONG

Director of Digital Services Center

F88

14:10 - 14:30

Digital Transformation: Reshaping Future of Consumer Finance to Enable Innovation and Adaptability for New-Age Customers

  • Modernizing the Core Banking Platforms with strategic planning to enable and support the future ambitions of the bank
  • What is the future of multi-channel banking, mobile Innovation & core system integration?
  • What will the connected, customer-centric digital ecosystem of the future look like?

MICHAL
SKALICKY

Chief Customer Officer

Home Credit Vietnam

14:30 - 14:50

Real World Adoption of Web3 in Southeast Asia

NICOLE
NGUYEN

ASEAN Vice-Chair

Global Impact Fintech Forum

14:50 – 15:00

CLOSING REMARKS

15:00 - 17:00

AFTER HOURS & VISIT TO EXHIBITOR LOUNGE

08:30 - 09:30

REGISTRATION & COFFEE

09:30 – 09:50

Financial Sector Transformation for enhancing financial inclusion in Vietnam

  • MSMEs’ constrains for development
  • ⁠status of access to finance by MSMEs
  • ⁠solutions to improve access to finance
  • ⁠what Vietnam should do further
HUYEN PHAM

HUYEN PHAM

Operations Officer, Financial Institutions Group

International Finance Corporation (IFC)

09:50 - 10:10

Fireside Chat

MSME Banking: A Vital Pillar for Achieving Comprehensive Financial Inclusion

  • Enhancing MSMEs’ contribution to job creation, income generation, and poverty alleviation within local communities
  • Facilitating access to credit, savings, and other financial products tailored to the needs of MSMEs
  • Fostering innovation in banking solutions to address the unique challenges faced by MSMEs, such as cash flow management and working capital needs
Moderator
Linh Le

Linh Le

Senior Journalist

Vietnam Investment Review

Kalidas Ghose

Kalidas Ghose

Chairman

UNOBank

10:10 - 10:30

Digitalisation in Banking: Transformation to embrace technology, leverage data management and create a culture of client centricity for innovation and growth

  • What are the key guiding principles for transformation and innovation to meet the changing needs of digital
    savvy clients?
  • What role does leadership play in fostering a culture of agility, diversity and client centricity to navigate
    through the digitalisation journey?
  • How to ensure the scalability and long-term viability/ sustainability of the organisation’s innovation and digitalisation?
LAN ANH NGOC NGUYEN

LAN ANH NGOC NGUYEN

Chief Technology & Operations Officer

Standard Chartered Bank Vietnam

10:30 - 11:10

Panel Discussion

Digital Banking Revolution: Navigating the New Wave of Digital Financial Services

  • In what ways are banks adapting their services to cater to the expectations of the digital-savvy customer?
  • What challenges do banks face in maintaining adaptability amid technological advancements?
  • What will the connected, customer-centric digital ecosystem of the future look like?
Moderator
Hoai Nam Tran

Hoai Nam Tran

Head of Digital Banking

TPBank

JONAS
EICHHORST

CEO

Timo Digital Bank

HUU QUANG
NGUYEN

CEO

Cake Digital Bank

FRED  LIM

FRED LIM

CEO

TNEX

MARCIN MILLER

MARCIN MILLER

Founder & CEO

Galaxy FinX (Vikki Digital Bank)

11:10 - 11:40

NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE

11:40 - 12:00

KienLongBank's Cloud Adoption & IT Consumption "as-a-service"

Xuan Truong Nguyen

Xuan Truong Nguyen

Head of IT Center

Kienlong Bank

12:00 - 12:20

Fireside Chat

Transforming Payments in Financial Services: Harnessing the Power of Gen AI

  • How is Gen AI revolutionizing payment processes in the financial services industry?
  • What role does Gen AI play in personalizing payment experiences for customers in financial services?
  • What strategies can companies adopt to overcome resistance to adopting Gen AI in payment operations?
Moderator
Thi Kim Phuong Nguyen

Thi Kim Phuong Nguyen

Deputy Head of Corporate Banking

BIDV

MUKESH
PILANIA

EVP - Head of Digital Banking

Techcombank

12:20 - 12:40

Embarking on an Analytics Journey in Financial Services: Navigating the Path to Data-driven Success

  • What are the essential steps for initiating an analytics journey in financial services?
  • What role do data governance and compliance play in the early stages of an analytics initiative in financial services?
  • What are the potential benefits and ROI that financial institutions can expect from embarking on an analytics journey?

THI NGUYET NGA
PHAM

Chief Data Officer

PGBank

12:40 - 13:00

Beyond Branches: Expanding Retail Banking Reach and Reimagining Customer Interactions

  • Creating retail banking modules that can provide a comprehensive view of customer, financial and business data to the retail bankers
  • What are the key technologies reshaping the landscape of retail banking beyond traditional branches?
  • Availing Integrated solutions for retail banking through enterprising Core-Banking systems (CBS)
Thi Thanh Xuan Ly

Thi Thanh Xuan Ly

Regional Director

Sunlife

13:00 - 13:20

Non life Insurance - Digital Transformation with 3P Model

  • Digital transformation in Business level and Industry & Societal level
  • Business Level: Product, Process, People
  • Industry & Societal Level: Public, Private, Partnership
Lan Phuong Nguyen

Lan Phuong Nguyen

Deputy General Director &
Chief Transformation Officer

MSIG Insurance Vietnam

13:20 - 14:20

LUNCH BREAK & VISIT TO EXHIBITOR LOUNGE

*The above is a running agenda and is subject to change