2025 Edition Has Been Concluded Successfully! See You All In 2026! 2025 Edition Has Been Concluded Successfully! See You All In 2026! 2025 Edition Has Been Concluded Successfully! See You All In 2026! 2025 Edition Has Been Concluded Successfully! See You All In 2026!
img

We’ve got it all.

The agenda is specially curated to bring out the most pressing topics from the industry.

08:00 - 09:00

REGISTRATION & COFFEE

09:00 – 09:10

INAUGURATION CEREMONY

09:10 – 09:30

OPENING REMARKS

09:30 – 09:50

Generative AI for Financial Services

Financial Services companies continue to leverage traditional applications of AI/ML in areas like customer onboarding, credit decisioning, and next-best-action recommendations, while also seeking new ways to apply Generative AI across the value chain.
Generative AI creates opportunities to enhance the capabilities of traditional AI/ML, such as for call center intelligence, fraud prevention, and document processing, but also in entirely new areas, like hyper-personalized customer messaging, Generative AI-powered chatbots, and code development.
With AWS Generative AI services, FSI customers can both enhance existing AI/ML use cases and experiment to transform their enterprise in ways never before possible.

09:50 - 10:30

Panel Discussion

The Evolution of Banking: Embracing Cloud Technology

  • How have banks started embracing cloud technologies? Has enough uptake happened?
  • What is the true definition of SaaS and Are the banks ready to consume Core Banking Technologies as a SaaS model?
  • What are economic values of “as-a-service” that banks can accrue and what are the pitfalls?
  • Are there data residency issues in consumption? What are the hurdles in the moving towards a SaaS model
  • How does the new “as-a-service” model change the role of a CTO in an organization?

10:30 – 11:00

NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE

11:00 - 11:20

Compounding Transformation: Continuous Transformation of the Heart, Mind and Engine of Banking

  • The future of banking under ever accelerating pace of change
  • Winning with customer relevance
  • Innovating with the fly-wheel of digital, data and talent

11:20 - 11:40

Fintech in Vietnam: Opportunities & Challenges

11:40 – 12:10

Panel Discussion

Biometrics Unleashed: Transforming Banking in the Digital Age

  • How do financial institutions ensure the ethical and secure use of biometric data in the era of digital banking?
  • How might the continuous evolution of biometrics impact the future of digital banking, and what innovations can we anticipate in the coming years? Eg Multimodal & Use Cases
  • How does Generative AI impact remote identity verification?

12:10 – 12:30

Revolutionizing Banking: The power of Generative AI

  • Exploring the impact of AI and Generative AI across the global economy and various spheres of existence
  • Delving into how Generative AI could transform the banking sector, yielding remarkable advantages
  • Assessing the preparedness of practical applications for the Generative AI competition, both globally and specifically in Vietnam

12:30 – 12:40

Impactful Core Banking Transformation for the Digital Age

  • Forging the Banks of Tomorrow and essential key digital experiences
  • Enabling AI, Digital, Payments and Cloud as a result of core banking innovation

12:40 – 13:40

LUNCH BREAK

13:40 – 14:10

Panel Discussion

Banking Horizons : Navigating the Present, Envisioning Banking 5.0, and Crafting a Future-Ready Roadmap

  • Analyze Vietnam’s banking landscape, including strengths, challenges, technology, customer behavior, and regulatory influences
  • Examine Banking 5.0’s transformative influence on the industry and the pivotal role of emerging technologies like AI, digital assets, and open banking in shaping future financial services
  • Evaluate Vietnamese banks’ alignment with Banking 5.0, strategize successful adaptation, address immediate challenges to enhance competitiveness, and explore opportunities in embedded finance, neo/digital banking, border-free banking, and BAAS & FAAS platforms

14:10 - 14:30

Digital Transformation: Reshaping Future of Consumer Finance to Enable Innovation and Adaptability for New-Age Customers

  • Modernizing the Core Banking Platforms with strategic planning to enable and support the future ambitions of the bank
  • What is the future of multi-channel banking, mobile Innovation & core system integration?
  • What will the connected, customer-centric digital ecosystem of the future look like?

14:30 - 14:50

Real World Adoption of Web3 in Southeast Asia

14:50 – 15:00

CLOSING REMARKS

15:00 - 17:00

AFTER HOURS & VISIT TO EXHIBITOR LOUNGE

08:30 - 09:30

REGISTRATION & COFFEE

09:30 – 09:50

Financial Sector Transformation for enhancing financial inclusion in Vietnam

  • MSMEs’ constrains for development
  • ⁠status of access to finance by MSMEs
  • ⁠solutions to improve access to finance
  • ⁠what Vietnam should do further

09:50 - 10:10

Fireside Chat

MSME Banking: A Vital Pillar for Achieving Comprehensive Financial Inclusion

  • Enhancing MSMEs’ contribution to job creation, income generation, and poverty alleviation within local communities
  • Facilitating access to credit, savings, and other financial products tailored to the needs of MSMEs
  • Fostering innovation in banking solutions to address the unique challenges faced by MSMEs, such as cash flow management and working capital needs

10:10 - 10:30

Digitalisation in Banking: Transformation to embrace technology, leverage data management and create a culture of client centricity for innovation and growth

  • What are the key guiding principles for transformation and innovation to meet the changing needs of digital
    savvy clients?
  • What role does leadership play in fostering a culture of agility, diversity and client centricity to navigate
    through the digitalisation journey?
  • How to ensure the scalability and long-term viability/ sustainability of the organisation’s innovation and digitalisation?

10:30 - 11:10

Panel Discussion

Digital Banking Revolution: Navigating the New Wave of Digital Financial Services

  • In what ways are banks adapting their services to cater to the expectations of the digital-savvy customer?
  • What challenges do banks face in maintaining adaptability amid technological advancements?
  • What will the connected, customer-centric digital ecosystem of the future look like?

11:10 - 11:40

NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE

11:40 - 12:00

KienLongBank's Cloud Adoption & IT Consumption "as-a-service"

12:00 - 12:20

Fireside Chat

Transforming Payments in Financial Services: Harnessing the Power of Gen AI

  • How is Gen AI revolutionizing payment processes in the financial services industry?
  • What role does Gen AI play in personalizing payment experiences for customers in financial services?
  • What strategies can companies adopt to overcome resistance to adopting Gen AI in payment operations?

12:20 - 12:40

Embarking on an Analytics Journey in Financial Services: Navigating the Path to Data-driven Success

  • What are the essential steps for initiating an analytics journey in financial services?
  • What role do data governance and compliance play in the early stages of an analytics initiative in financial services?
  • What are the potential benefits and ROI that financial institutions can expect from embarking on an analytics journey?

12:40 - 13:00

Beyond Branches: Expanding Retail Banking Reach and Reimagining Customer Interactions

  • Creating retail banking modules that can provide a comprehensive view of customer, financial and business data to the retail bankers
  • What are the key technologies reshaping the landscape of retail banking beyond traditional branches?
  • Availing Integrated solutions for retail banking through enterprising Core-Banking systems (CBS)

13:00 - 13:20

Non life Insurance - Digital Transformation with 3P Model

  • Digital transformation in Business level and Industry & Societal level
  • Business Level: Product, Process, People
  • Industry & Societal Level: Public, Private, Partnership

13:20 - 14:20

LUNCH BREAK & VISIT TO EXHIBITOR LOUNGE

*The above is a running agenda and is subject to change