Agenda
We’ve got it all.
The agenda is specially curated to bring out the most pressing topics from the industry.
8.00 - 9.00
Registration & Coffee
Savor the coffee while making new business connections and growing your network
9.00 - 9.15
OPENING REMARKS
DR NGUYEN QUOC HUNG
Secretary General
Vietnam Banks Association
9.15 - 9:30
The Future of Banking: Digital Innovation Reshaping the FSI Landscape in Vietnam
- A step towards modernity and transparency to improve the quality of banking products
- Enhancing successful collaboration and cooperation to enhance customer experiences to ensure extraordinary gains in productivity
- Evolving role of regulators : Regulatory and Compliance
9:30 - 9:50
Fintech: Market and Policy Implications
- Changing financial infrastructures, products, and business models, bringing new entrants and reshaping market structure
- Balancing the trade-offs among policy objectives, fostering beneficial innovation and competition while managing risks associated with stability and integrity
- Blurring the boundaries of the financial sector and changing regulatory parameters
KETUT ARIADI KUSUMA
Senior Financial Sector Specialist
World Bank
9:50 - 10:10
Revolutionizing of Digital Lending
- Global Trends in Digital lending
- Opportunities for Banks and Fintechs in the Vietnamese market
- Glimpse of technology enabling the digital lending revolution
MUKESH BANGIA
Lead Strategy & Operations
Nucleus Software
10:10 - 10:30
Networking Break
Visit Exhibition Lounge
10:30 - 11:10
Panel Discussion
Panel Discussion
Big Data in Banking: The Role of the Engine that Powers and Produces Data Intelligence
- Equipping financial operations with analyzed trends, patterns, and real-time reporting
- Overcoming the institutional inertia of data silos by identifying the right data management solution
- Leveraging BI tools to turn data into actionable insights and promote operational efficiency
ADITYA PRASAD
Chief Evangelist and VP- International Business
Perfios Software Solutions
PRAMOD VETURI
CEO
Perfios Software Solutions
JOHNSON POH
Chief Data Officer
VPBank
PHAM THI NGUYET NGA
Deputy CEO, Chief Data Scientist
TNEX
NHAT NHU BA
Head of Business Intelligence & Analytics
SeABank
11:10 - 11:30
Digital Payments - Rearing to Go Cashless: A Step Towards Being Truly and Wholly Digital
- Enhancing interoperability and reducing transaction costs to make the platform more flexible for the stakeholders
- Emphasizing the rising need of focusing on secure, consumer-friendly methods to build trust and drive adoption
- Outlining the role of government in accelerating the process through guided policies and framework
KANISHK UPADHYAY
Executive Vice President
Techcombank
11:30 - 11:50
Mcredit – The Journey of Transformation
- Adopting digital payment solutions and automating financial processes thereby improving efficiency and reduce costs
- Analyzing consumer finance data can provide valuable insights into customer behavior and preferences
- Embracing digital transformation which can lead to a streamlined and efficient financial operation
NGUYEN MANH KHANG
Deputy CEO, CIO
Mcredit
11:50 - 12:10
Focus on ASEAN: The Epicentrum of Digital Economy & Innovation in the World
- Understanding why ASEAN is the fastest growing digital economy in the world
- Challenges and opportunities in the various ASEAN markets overall
- Explore the role of the Philippines and Vietnam in terms of Digital Assets globally
AMOR MACLANG
Executive Director & Convenor
Fintech Philippines Association & Digital Pilipinas
12:10 - 13:00
Lunch Break
13:00 - 13:40
Panel Discussion
Panel Discussion
Revolutionizing Customer-Banking Engagement: Building a Holistic Unified Platform Revolving Around Customer Experience (CX)
- Revamping CX and UX towards a seamless and personalized accessibility to financial services
- Shifting banking architecture around the customer and leading towards customer-centric banking experience
- Switching to a Platform-based operating model and molding a culture that embraces innovation
NGUYEN THANH HANG
Head of CX
MB Shinsei (Mcredit)
MUKESH PILANIA
EVP, Head of Digital Banking
Techcombank
RACHEL NGUYEN THI THU HUONG
Chief Digital & Technology Officer
CIMB Bank Vietnam
NGUYEN TRAN NAM
Managing Director, Digital Bank Division
Asia Commercial Bank (ACB)
13:40 - 14:00
Digital Transformation in Insurance: Exploring the Key Trends and Technologies that are Reshaping the Industry
- Adopting digital payment solutions and automating financial processes - Improving efficiency and reducing costs
- Understanding the role of big data analytics to create new products and services, improve customer experience, and drive growth
- Incorporating agile methodologies to improve speed-to-market, collaboration, and innovation
DO TUAN ANH
President of EXCO, Deputy CEO
MB Ageas Life
14:00 - 14:20
Boosting the Role of Digital Banking in Promoting Financial Inclusion in Vietnam
- Leveraging digital banking services in reducing the financial gap in the region
- Facilitating financial inclusion by providing low-cost, secure, and convenient transactions
- Confluence of digital banking and digital lending to provide a seamless and integrated financial experience for consumers
KALIDAS GHOSE
Chief Executive Officer
VPBank SMBC Finance Company Limited (FE Credit)
14:20 - 14:40
Streamlining Legacy System in Banking: Disrupting the Marketplace with Digital Innovations
- Expansive implementation: Enabling modern banking services for the tech-savvy segment of the society
- Banking disruption: Reforming traditional banking methods with ever evolving core – banking solutions
- Encouraging an increased uptake of Digital banking products among a digitally risk-averse population
RACHEL NGUYEN THI THU HUONG
Chief Digital & Technology Officer
CIMB Bank Vietnam
14:40 - 15:00
Embracing the Future of Customer Onboarding Procedure through Automation
- Understanding the current challenges in customer onboarding lifecycle
- Enhancing customer experience journey and improving the internal efficiencies while standardizing efficiencies in cost and time
- Leveraging the combined use of RPA and cognitive technology in replicating human-like tasks
PHAM THI NGUYET NGA
Deputy CEO, Chief Data Scientist
TNEX
Networking Break
& end of Day 1
8:30 - 9:30
Registration & Coffee
Savor the coffee while making new business connections and growing your network
9:30 - 9:50
Empowering the Role of Digital Financial Services in Boosting the National Digital Economy
- Paving the roadmap to reduce friction in the financial services lifecycle and increase the opportunities for and the resilience of the poor
- Expanding the sources of funding through Fintech and Digital Finance for both Individuals and SMEs
- Elaborating Vision 2045 towards shaping Vietnam’s economic future through innovation
DR LUC CAN
Chief Economist
Bank for Investment and Development of Vietnam JSC
9:50 - 10:10
Fostering Growth and Innovation: Infusing Digital Tech in Innovative Lending and Consumer Finance Institutions
- What impact could consumer finance institutions have on the innovative lending landscape?
- How is technology and Innovation enabling access to consumer finance institutions for inclusive growth?
- Leveraging buy-now-pay-later service to enable innovative lenders to offer more personalized and integrated financial services
MICHAL SKALICKY
Chief Customer Officer
Home Credit Vietnam
10:10 - 10:30
How Web3 Innovation Pivots in Bear Market
- Adoption state of web3 innovation
- Prevailing web3 use cases in bear market
- How web3 space is pivoting towards driving more mass adoption
NICOLE NGUYEN
Co-founder
APAC DAO
10:30 - 11:10
Panel Discussion
Digital Transformation: Accelerating New-Age Banking Strategy to Enable Innovation and Adaptability
- Modernizing the Core Banking Platforms with strategic planning to enable and support the future ambitions of the bank
- What is the future of multi-channel banking, mobile innovation & core system integration?
- What will the connected, customer-centric digital ecosystem of the future look like?
SAURABH MADAN
GM & VP - SEA, ANZ & Japan
MoEngage
MARCIN MILLER
Founder & CEO
Galaxy FinX
NGUYEN HUU QUANG
CEO
Cake by VPBank
NGO THU PHUONG
Head of Product Development - Retail Division
Vietnam Joint Stock Commercial Bank for Industry and Trade
KANISHK UPADHYAY
Executive Vice President
Techcombank
11:10 - 11:40
Networking Break
Visit Exhibition Lounge
11:40 - 12:00
Digital Disruption: Reimaging the Future of Insurance
- Financial Inclusion & Protection Gap – The opportunity
- Adopting a new business model with a customer-first mindset
- Leveraging technology to deliver real business results
KHUE DINH
Country President
Chubb Insurance Vietnam
12:00 - 12:20
Mobile Banking: Pushing the Banking Boundaries through a Pocket Device for Financial Inclusion
- Addressing the paramount importance of Security & Reliability to banking users
- How can mobile payments be used to facilitate financial access for the unbanked population in Asia?
- Reengineering banks with core banking solutions for a sound mobile ecosystem
LUC NGUYEN
Deputy Director – IT Division
HDBank
12:20 - 12:40
Unlocking the Speed and Innovation of Cloud in the Digital Transformation Journey
- The rise in need for continuous change in business models for both front facing and back facing operations
- Product-centric to customer-centric: Driving business growth and laying the foundation for an innovative and agile future
- Understanding the challenges of cloud-enabled business transformation
LE THANH GIANG
Director, Head – IT Enterprise Technology
Manulife Vietnam
12:40 - 13:00
Simplifying Transformation Strategy: Leveraging Low Code No Code Platform to be Robust and Agile
- How does Low-Code No-Code framework compare to other equivalent platforms in the arena?
- What does reduction in complexity and time mean for GRC guardrails, stability and productivity?
- How are data management and analytics processes in FIs changing due to application of low-code no-code ?
CHAU NGOC SON VU
Director of Development Center
OCB - Orient Commercial Joint Stock Bank
13:00 - 15:00
